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General Policies:
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Check In Time:12:00 PM
Check Out Time:
11:00 AM |
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Minimum Check In Age is
18 Years Old |
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Guests aged 12 Years Old
and under at the time of check in are considered
children. |
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Pets ARE
allowed. |
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The rates displayed Do Not include
any applicable service fees, charges for optional incidentals
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For
late arrival arrangements, please contact our Reservation Department at
(877)717-8737. |
Reservation & Payment Policies:
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Your Credit Card will be charged
1st Nights Site Charge prior to arrival. |
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Cancellations can be made online,
from your itinerary, click the "Cancel this Reservation" button
and follow the instructions. |
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To make changes to your reservation
please call our Reservation Department at(877)717-8737
and specify that you booked your reservation
online. |
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Cancellations
made within 7
days(s) of check-in date are
subject to a penalty of the Equivalent of First Night Site and Tax Charges.
(For Cancellation and change purposes,
check-in date is considered to be 12:01 AM PST of the day on which
you are scheduled to check in.) |
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In the case of multiple Sites
booked, cancellation penalties apply to each Site that is cancelled
or changed. |
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No prices or Site type availability is
guaranteed until 1st nights Site and tax deposit has been received. |
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Early
check out: No refunds will be issued for early check out. |
Helpful Information:
Full refunds are allowed with a one week cancellation notice for daily and weekly reservations (excluding holidays).
No shows will also forfeit the deposit.
For reservations of one month or longer, a full refund of your reservation deposit will be made for notifications made 45 days in advance of original arrival date.
For cancellations received less than 45 days prior to arrival, the deposit amount will be held in account to be used anytime within the next 12 months.
The only exceptions would be a documented major family medical emergency or death, which will entitle a guest to a full refund prior to check in.
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