Policies

California COVID-19 Restrictions

Our campground is open and ready to welcome you! As you make your reservation, please review California’s COVID-19 Restrictions, which include recommendations for travel to and within the state. Additionally, if you plan to stay less than 14 days you are required to sign a waiver prior to check-in. If you do not meet the criteria outlined in the waiver, you can still enjoy your stay with us by simply extending your stay to meet the 14-day requirement. Note, all customers entering California from another state should consider the 14-day quarantine requirement outlined in California’s COVID-19 Restrictions.

General Policies:

• Rental Check-in: 4 p.m.
• Rental Check-out: 11 a.m.
• Campsite Check-in: 12 noon
• Campsite Check-out: 12 noon
• 6 Persons Max On All Sites for Non Members  
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Guests aged 12 years old and under at the time of check in are considered children.
• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.

Helpful Information:

• No sewer sites.
• WiFi available at Lodges.