General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• Campsite Check-in: 12 noon
• Rental Check-in: 4 p.m.
• Campsite & rental Check-out: 11 a.m.
• Store Hours: Sun, Mon, Wed: 9 a.m. - 4 p.m., Thu: 9 a.m. - 6 p.m.
• Propane Hours: Wed, Sat: 11 a.m. - 2 p.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Guests aged 17 years and under at the time of check-in are considered children.
• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.

After Hours Arrival

• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservations & Payments

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• Prices and site types are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out. 
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Pet Policy

• Pets are allowed.

Campground Services & Information

• Campfires are not allowed at Snowflower. This includes charcoal BBQs and gas fire pits. Gas BBQ grills are allowed for cooking only.
• Sites locations are not reserved. All sites at Snowflower are always first come, first served.
• There is a $75 per person/per night surcharge for any additional person(s) in a rental over the maximum allowed. You will be charged if you have more persons staying in the rental than it allows.
• During the summer, on Fridays and Saturdays, a campground campfire is light by the ranger near the pool.
• Wireless is available at lodge.
• Power: no charge.
• Trash: no charge.
• Tax is additional on rentals.
• Propane fire pits allowed/available for rent.