Policies

BURN BAN ALERT

• Please note that there is currently an area fire ban in effect. No briquets or open flames are allowed. Gas fueled grills are permitted.

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General Policies:

• RV site check in: 12 noon
• RV site check out: 11 a.m.
• Rental check in: 4 p.m.
• Rental check out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum check in age is 21 years old.
• Guests aged 17 years old and under at the time of check in are considered children.
• Leashed pets are always welcome on the property, but may not be allowed in specific rentals. No aggressive breeds or exotic animals. 3 pets total permitted per site. Please clean up after pets and do not leave unattended on site. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is canceled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is canceled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are canceled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is canceled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Helpful Information:

• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• There are a limited number of sewer sites available. We do have two free dumpsites and a Honey Wagon service for a fee.
• If 50 amp service is available, there is a $5 per night fee.
• Pets in our rentals are charged $10 per pet, per night.
• A limited number of fire pits are available for rent. You may bring your own above ground screened fire pit. Fire rings are not allowed.
• While we have a few sites where satellite reception can be obtained, most individual sites do not have public cable or satellite connections. We do have regular TV reception that is limited to 2 channels for antenna use only. The family center offers satellite TV for the community. Satellite TV is also available in our rentals.
• Limited WiFi service due to location of the resort.
• Linens have been provided for your convenience. If used, a convenience fee of $15 will be applied to your stay. The fee can be prepaid at the time of check in. Linen packages include bedding and towels for 2 or 4 (depending on accommodations).