Policies

Policies & General Information:

• RV site check-in: 12 noon
• RV site check-out: 11 a.m.
• Rental check-in: 4 p.m.
• Rental check-out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 21 years old.
• Guests aged 17 years old and under at the time of check-in are considered children.
• Leashed pets are always welcome on the property, but may not be allowed in specific rentals. No aggressive breeds or exotic animals. Three pets total permitted per site. Please clean up after pets and do not leave unattended on site. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is canceled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is canceled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are canceled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is canceled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check-out.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Helpful Information:

• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• There are a limited number of sewer sites available. We do have two free dumpsites and a Honey Wagon service for a fee.
• If 50 amp service is available, there is a $5 per night fee.
• Pets in our rentals are charged $10 per pet, per night.
• A limited number of fire pits are available for rent. You may bring your own above ground screened fire pit. Fire rings are not allowed.
• While we have a few sites where satellite reception can be obtained, most individual sites do not have public cable or satellite connections. We do have regular TV reception that is limited to 2 channels for antenna use only. The family center offers satellite TV for the community. Satellite TV is also available in our rentals.
• Limited WiFi service due to location of the resort.