Policies & General Information

• Check-in: 12 noon
• Check-out: 12 noon

• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf
• Pets are allowed.
• Rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (800) 680-0144.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250. Any remaining balance is due prior to arrival.
• Rates based on 4 people (2 adults/2 children).
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.

Cancellation Policies

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out. 
• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate. 
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Helpful Information:

• Guests staying at PSO have access to the following amenities located at the adjacent Date Palm Country Club:
• Exercise Room
• Library
• Pro Shop
• Driving Range
• Tennis Courts
• 18 Hole Executive Golf course (discounted rate for PSO guests)
• Restaurant