General Policies & Information

• Policies subject to change without notice.
• Please be advised. While our Beach access trail is not available for use due to cliff erosion, guests can alternatively access the Beach using the public walking trail maintained by the City of Pacifica.

Check-in/Check-out & Hours

• Check-in: 12 noon
• Check-out: 11 a.m.
• Business Office Hours: 9 a.m. - 5 p.m. 
• A completed Reservations for Minors form is required for all unaccompanied minors. Download the form here: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Arrival

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information. Or, contact or message our call center at (650) 206-7323 prior to arrival to make late arrival arrangements.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals. 
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out.
• If the cancellation fee is greater than the deposit received, the guest is required to pay the difference.
• Extended stays (28 days or longer): The deposit is non-refundable at any time.

Pet Policy

• Pets are allowed.

Campground Services & Information

• Free WiFi hotspot located in the office. Additional WiFi available at the site for a fee.
• We do NOT allow tent camping. Please do not bring tents or truck camper shells to the resort when you camp.
• Due to size restrictions only motorhomes are permitted on Premium Inland sites.
• Our sites accommodate the smallest RVs to 45' motorhomes.
• The main office does not accept guests' packages and mail; packages will be returned to the sender. If a package is received and accepted, a $10.00 Mailbox Fee per package will be applied to your reservation. We encourage you to use an Amazon Locker or contact our local Post Office.