Santa Cruz Ranch RV Resort
917 Disc Drive Scotts Valley, CA 95066Santa Cruz Ranch RV Resort
917 Disc Drive Scotts Valley, CA 95066California COVID-19 Restrictions
Our campground is open and ready to welcome you! As you make your reservation, please review California’s COVID-19 Restrictions, which include recommendations for travel to and within the state. Additionally, if you plan to stay less than 14 days you are required to sign a waiver prior to check-in. If you do not meet the criteria outlined in the waiver, you can still enjoy your stay with us by simply extending your stay to meet the 14-day requirement. Note, all customers entering California from another state should consider the 14-day quarantine requirement outlined in California’s COVID-19 Restrictions.
General Policies:
- Check-in: 1 p.m.
- Check-out: 12 noon
- Pets are allowed.
- A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
- Upon check-in, you may be asked to provide valid identification along with proof of insurance and registration for your camper.
- The rates displayed do not include any applicable service fees or charges for optional incidentals.
- For late arrivals, please go to front door where there will be a packet with your name on it. Inside is a map showing your site and other information such as WiFi and bathroom codes. Please check-in after 8am the next morning.
Reservation & Payment Policies:
- Your credit card will be charged one night rack rate prior to arrival.
- To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
- If a RV/Tent site reservation is cancelled at least two days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
- If a rental reservation is cancelled at least seven days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
- Rental reservations that are cancelled within seven days of arrival are not eligible to receive a refund.
- In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
- Prices and site type are subject to availability.
- No refunds will be issued for early check out.
- If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.
Helpful Information:
- For reservations of one month or longer, a full refund of your reservation deposit will be made for notification made forty-five (45) days in advance of original arrival date.
- The only exception to our refund policy is a death or a documented major family medical emergency, which will entitle the guest to a full refund of the deposit if the cancellation is made prior to check-in.
- Refunds are allowed with a 30-day cancellation notice for any days over holidays.
- Cancellations over a Holiday Time will require 30 Days Notice to avoid a penalty.
- If your pet demonstrates aggressive behavior, you may be asked to leave the Resort.