General Policies:

• Check In Time: 11:00 AM
• Check Out Time: 11:00 AM
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum Check In age is 21 years old.
• Pets are allowed in the RV park only.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (270) 749-2891 X118.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Reservation & Payment Policies:

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250.00. Any remaining balance will be due on arrival.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit; up to a maximum of $250.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.

Helpful Information:

• For mail delivery to members, send correspondence to: General Delivery, P. O. Box 305, Park City, KY 42160.
• For FedEx & UPS: 1878 Mammoth Cave Parkway, Park City, KY 42160
• We are open year round; however, our active season is from Memorial Day through the end of October. Amenities and activities are limited from October to Memorial Day. During this time, the preserve offers campsites and restroom facilities only.