General Policies & Information

• All guests (except residents of ME, NH, and VT) must complete a Certificate of Compliance form prior to staying with us. Return the completed form at the Ranger Station or front office.
• Smoking is not permitted in rentals.

Check-in/Check-out & Hours

• Campsite check-in: 2 p.m.
• Campsite check-out: 12 noon
• Rental check-in: 3 p.m.
• Rental check-out: 12 noon
• Minimum check-in age is 21 years.
• Guests aged 17 years and under at the time of check-in are considered children.

Pet Policy

• Pets are allowed.
• Pets are not permitted in rentals.

After Hours Check-in

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information.

Reservation & Payment Policies

• Rates based on 4 people (2 adults/2 children).
• Prices and site type are subject to availability.
• Rates do not include any applicable service fees or charges for optional incidentals.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• In addition, for rentals, a $100 cash security deposit is due upon check-in. Providing there is no damage to the rental, this deposit will be returned when you leave.
• There is a lodging tax rate of 9% for rentals.

Cancellation Policies

• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.