General Policies & Information

• Policies subject to change without notice.

Hours

• Campsite check-in: 12 noon
• Rental check-in: 4 p.m.
• Check-out: 11 a.m.
• Business Office: 9 a.m. - 4 p.m. (Mon - Fri)
• Ranger: 12 noon - 10 p.m.
• Pool: 10 a.m. - 10 p.m.
• Store: 9 a.m. - 4 p.m. (Hours can change depending on season)
• Quiet: 11 p.m. - 7 a.m.

Check-in/Check-out

• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 18 years.
• A two-hour early check-in and/or two-hour late check-out for your reservation may be available, each for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability. Early check-in/late check-out not available at all locations.

After Hours Arrival

• To ensure a smooth check-in, all guests must arrive by 10 p.m. If you’ll be arriving outside of this time, give us a call during business hours at (845) 626-5521 to make arrangements for a late arrival. If you have made no arrangements for a late arrival, you're welcome to park in front of the campground and check-in the following morning.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

Cancellations & Refunds

• Camping is an outdoor experience. As such, we do not give refunds due to the discomfort of nature or for early departures.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental lodging. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental lodging.

Campground Services & Information

• Cable $3.75 per day