General Policies

Hours

Check-in/Check-out

• Minimum check-in age is 18 years.
• Guests aged 17 years and under at the time of check-in are considered children.
• We do not allow after-hours check-ins due to the difficulty of navigation in the park.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper.
• Members should also have their membership card on hand.
• A two-hour early check-in and/or a two-hour late check-out for your reservation may be available for $30 each. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Rental units are Non-Pet Units. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Reservation & Payment Policies

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.
• Prices and site type are subject to availability.
• No refunds will be issued for early check-out.

Rental Policies

• All rates must be paid in full at time of reservation and will be taxed and cover up to maximum people allowed in the rental.
• Minimum rental period: 2 nights on regular weekends; 3 nights on holiday weekends.