Policies

General Policies:

• Check In Time: 1 p.m.
• Check Out Time: 11 a.m.
• Minimum Check In age is 21 years old.
• Guests aged 17 years old and under at the time of check in are considered children.
• Pets are allowed, except in lakeside villas.
• Parking is limited to one vehicle per site. Additional vehicles must be parked in the overflow section at the back of the campground.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (336) 492-7736.

Rental Policies:

• All rates will be taxed.
• Rates cover up to 4 people.
• Additional people are $5 per person per night. Must be paid in full at time of reservation. Maximum 10 people.
• Minimum rental period is 2 nights on regular weekends and 3 nights on holiday weekends.

• Your credit card will be charged Itinerary total prior to arrival, up to a maximum of $250.00. Security deposits are required on all rentals at time of reservation. Any remaining balance will be due prior to check in.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit; up to a maximum of $250.
• Deposits are required on all rental reservations.
• Annual and Seasonal sites are non-refundable after January 1st of the year in which the lease term begins.
• $100 refundable deposits are required on all Lakeside Villas.
• $50 refundable deposit on all Rustic Cabins.
• Deposits must be paid on credit card only and prior to check in.
• Cash will not be accepted for security deposits.
• In the event of multiple sites booked, cancellation penalties apply to each site cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out. There are no refunds for holiday weekends: Memorial Day, Labor Day or Fourth of July. 
• No Sunday or Monday arrivals from November 1st to April 1st. 
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

• Re-booking is subject to availability.
• May only be used once.
• Credits are non-transferable.
• Excludes holidays, holiday weekends and special event weekends.
• Valid for a 12 month period.

• No Sunday arrivals from November 1st to April 1st.
• Displayed rates and package prices are subject to change.
• Site assignments cannot be guaranteed.
• Please note that the park's gate closes at 5pm.
• All rates include free use of the Lower pools, Waterslide, Canoes, & Fishing, All Activities and Events unless otherwise noted.
• All RV rates are based on a family of 6.
• Rental unit rates are based on a family of 4 (additional person fees, local taxes & security deposit will be charged at the time of your reservation)
• RV sites include water, electric (30 AMP)  & cable TV. Sewer and 50 AMP sites when available.
• Tent sites (VALUE) rates are based on a family of 6 and include water, electric, & cable TV.
• Reservations accepted for a minimum of 2 nights on regular weekends, and 3 nights on holiday weekends.
• The pool is open in May and the closing date is determined by the onset of cool weather - check with the office.
• The waterslides, canoes, kayaks and pools are open Memorial Day to Labor Day.
• Electric and gas powered golf carts are permitted with a registration fee of $5.00 per day, or $50.00 per season due at check in.