Policies

General Policies:

• RV check in time: 12 noon
• Cabin check in time: 4 p.m.
• RV & cabin check out time: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum check in age is 18 years old.
• Leashed pets are allowed ($10 per pet, per night). 2 pets total per site/cabin. Please clean up after them and do not leave unattended. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in the unit.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (864) 972-9892.

Reservation & Payment Policies:

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250.
• Any remaining balance will be due on arrival.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit; up to a maximum of $250.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.