General Policies

Hours

Check-in/Check-out

• Minimum check-in age is 18 years.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Guests aged 17 years and under at the time of check-in are considered children.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Arrival

• There is no check-in after 9 p.m. 
• Arrivals after 9 p.m. must park overnight in the overflow parking lot adjacent to the activity center then check-in after 8 a.m. the following day.

Reservations & Payments 

• Your credit card will be charged one night rack rate prior to arrival.
• Balance due on reservation start date.
• Prices and site type are subject to availability.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Cancgellation and Refund Policy

• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Pet Policy

• Leashed pets are always welcome at the campground.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Campground Services & Information

• Due to extreme heat and drought conditions boat ramp access and resort activities may be limited. Please contact the property direct for up to date conditions.
• A $5 per day charge will be applied to extra vehicles after two.
• Pull through and 50amp sites are premium sites.