General Policies:

• RV Check In Time: 12:00 p.m.
• RV Check Out Time: 12:00 p.m.
• Rental Check In Time: 4 p.m.
• Rental Check Out Time: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum Check In age is 18 years old.
• Guests aged 26 years old and under at the time of check in are considered children.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrivals:  Must arrive by 10 p.m. After 10 p.m. customers will not be able to check in.  To make arrangements, please contact our Reservation Department at (877) 864-2728.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• Balance due on reservation start date.
• Prices and site type are subject to availability.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Cancellation and Refund Policy:

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to $250.