General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• RV site check-in: 12 noon
• RV site check-out: 11 a.m.
• Rental check-in: 4 p.m.
• Rental check-out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 21 years.
• Guests aged 6 years and under at the time of check-in are considered children.

After Hours Arrival

• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policy

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

Cancellation & Refund Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out. 
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate. 
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Pet Policy

• Leashed pets are always welcome on the property, but may not be allowed in specific rentals. 3 pets total permitted per site. Please clean up after pets and keep on a leash no longer than 10 feet. Do not leave pets unattended on site. Pets are permitted on the beach that is accessible from our resort. The 28 mile stretch of beach is dog friendly. Dogs are welcome off the leash to run and play in the ocean. This is not a swimming beach. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental. 

Campground Services & Information

• All RV sites have full hookups. In some sites utilities, especially sewer, will require extensions to connect. It is recommended to have extra sewer extension to be sure to be able to connect. A dump station is also available.
• Free Wi-Fi is available at the lodge and in the laundry areas. WiFi plans are available for purchase in the park.
• Sites are not pre-assigned and are first come, first serve.
• Sites accommodate up to 40' RV or Trailer.
• Camping in vehicles is prohibited.