Policies

General Policies:

• RV site check in: 12 noon
• RV site check out: 11 a.m.
• Rental check in: 4 p.m.
• Rental check out: 11 a.m.
• Upon check in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum check in age is 21 years old.
• Guests aged 6 years old and under at the time of check in are considered children.
• Leashed pets are always welcome on the property, but may not be allowed in specific rentals. 3 pets total permitted per site. Please clean up after pets and keep on a leash no longer than 10 feet. Do not leave pets unattended on site. Pets are permitted on the beach that is accessible from our resort. The 28 mile stretch of beach is dog friendly. Dogs are welcome off the leash to run and play in the ocean. This is not a swimming beach. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental. 
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is canceled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is canceled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are canceled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is canceled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.
• No shows are subject to a penalty of the equivalent of the Itinerary Total.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• Pets in our rentals are charged $10 per pet, per night.

Helpful Information:

• Linens are available for our rentals at $15 per set for your convenience. The fee must be paid at the time of check in. Linen packages include bedding in either twin or full.