Policies & General Information

Check-in/Check-out & Hours

• Campsite check-in: 12 noon - 8 p.m. (with reservations)
• RV site check-out: 11 a.m.
• Rental check-in: 4 p.m. - 8 p.m.
• Rental check-out: 11 a.m.
• Minimum check-in age is 21 years.
• Guests aged 6 years and under at the time of check-in are considered children.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Leashed pets are always welcome on the property, but may not be allowed in specific rentals. 2 pets total allowed per site. Please clean up after pets and do not leave unattended on site. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental.

After Hours Check-in

• Guests must arrive by 10 p.m. during peak season (May 1-Sept 30) and 8 p.m. during off season (Oct 1-April 30). After these times, guests will not be able to check-in. After hours guests must park in the parking lot across from the Ranger Station then wait until morning to check-in no earlier than 8:30 a.m.

Helpful Information

• Main lodge is open 9 a.m. - 8 p.m. The pool building is open seasonally Memorial weekend thru September.
• This park does not have sewer sites. We highly recommend that guests bring their own portable Blue Boy tote. Honeywagon services are available through Evergreen Sanitation. Pump days are Wednesdays between 8 a.m. - 12 noon. Cost $60 per service. To schedule, call Evergreen Sanitation at 800-433-1678 before 12 noon on Tuesday, the day before pumps. You will need to indicate the number of pulls, have compartments unlocked (if applicable) and make sure no vehicles or other items are blocking access. Pay over the phone via credit card at the time of scheduling or pay the driver via credit card or cash on pump day. Day and time is subject to change by Evergreen Sanitation.
• Firewood and ice are available for sale between 10 a.m. and 4 p.m. at the ranger station.

Reservation & Payment Policies

• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival. 
• Rates based on 4 people (2 adults/2 children).
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals. 
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.

Cancellation Policies

In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
No refunds will be issued for early check-out. 

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.