Policies

General Policies:

• RV Check In: 1 p.m.
• RV Check Out: 11 a.m.
• Rental Check In: 4 p.m.
• Rental Check Out: 11 a.m.
• Minimum Check In Age is 21 years old.
• Guest aged 17 years old and under at the time of check in are considered children.
• Leashed pets are always welcomed but may not be allowed in certain rental units. Check cabin details. 
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our office during office hours at (408) 254-7344.
• Call our office for early check in requests.

Reservation & Payment Policies:

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250.00. Any remaining balance will be due 1 week prior to arrival. 
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee; If you cancel your reservation within 14 days of arrival, you will forfeit your deposit up to a maximum of $250.*
• If case of multiple sites booked, cancellation penalties apply to each site that is cancelled or change. 
• Prices and site types are subject to availability. 
• Early check out: No refunds will be issued for early check out.
• By using a credit card as a deposit, guarantee or payment, you agree to the following: If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Helpful Information:

• Displayed rates and package prices are subject to change.
• Please call for rental availability.