Policies

General Policies:

• Campsite Check In: 1 p.m.
• Campsite Check Out: 11 a.m.
• Rental Check In: 4 p.m.
• Rental Check Out: 11 a.m.
• Minimum Check In Age is 21 years old
• Leashed pets are always welcomed at the campground, but may not be allowed in specific rentals. We do not allow pets in some rental accommodation types; however, we do allow service animals and a service animal may have stayed in a rental.  A maximum of 2 pets allowed on sites and rentals listed as Pet Friendly.
• Pets must be leashed at all times. Pets tethered on sites must be confined within the boundaries of the site. Pets may not be left unaccompanied outside the camp site or rental. No dog pens or portable fencing permitted.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• Rates based on 2 adults and 2 children. Additional nightly charges of $6 per adult and $4 per child (3-17 years of age) apply.   
• Maximum of 2 vehicles allowed per site. One vehicle included in rate on RV and tent sites. Two vehicles included with cabin rentals. Limited overflow parking available near the lodge. Additional parking passes $5 per vehicle. 
• For late arrival arrangements, please contact our Reservations Department at (800) 576-8481.

Reservation & Payment Policies:

• Your credit card will be charged Itinerary Total prior to arrival. This card must be presented at check-in along with a valid ID.
• If you cancel your reservation 14 or more days prior to arrival you will be charged a $25 administrative fee. If you cancel your reservation within 14 days of arrival you will forfeit your deposit. 
• Camping is an outdoor experience. Therefore we do not give refunds due to discomfort of nature. The fun continues rain or shine at Arrowhead Resort Campground.
• In accordance with Federal Reserve Board Guidelines, personal checks that you send us for payment may be processed electronically. This means that checks generally clear faster, banks no longer return the check and your statement is valid proof of payment. Credit card payments may be taken over the phone and will be validated at that time. Reservations not secured by deposit will automatically be cancelled if the deposit is not received within 7 days from the time the reservation is made.
• By using a credit card as a deposit, guarantee or payment, you agree to the following: If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Helpful Information:

• Displayed rates and package prices are subject to change.
• Please call for rental availability.