Policies

General Policies & Information:

• Rental Check-in: 3 p.m.
• Rental Check-out: 11 a.m.
• Site Check-in: 2 p.m.
• Site Check-out: 1 p.m.
• Minimum Check-in age is 18 Years Old
• Guests aged 17 years old and under at the time of check in are considered minors.
• Dogs are allowed in cabins 1 - 7 and are allowed within the park.
• A resort fee of $4 per site will be added to your bill at the time of booking.
• The rates displayed do not include any applicable service fees, charges for optional incidentals.
• Early check-ins are subject to availability, please call ahead to confirm your site is available.
• Late arrivals: For our guests arriving after office hours, please call ahead with an estimated time of arrival and to confirm your reservation. 

Reservation & Payment Policies:

• Your credit card will be charged Itinerary Total prior to arrival and must be paid in full at the time of reservation.
• If you cancel your reservation 14 or more days prior to arrival you will be charged a $25 administrative fee. If you cancel your reservation within 14 days of arrival you will forfeit your deposit.
• Rates do not include 5.5% sales tax.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and Site type availability are subject to availability.
• Early check out: No refunds will be issued for early check out.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Helpful Information:

• Although we do our best to honor all site requests, we DO NOT guarantee specific site number requests.
• Displayed rates and package prices are subject to change. Site assignments can not be guaranteed.
• All weekends/activities are subject to change, check our website for current updates.
• Free WiFi hotspot located in the office. High speed Internet and additional WiFi available from Fast Wave Networks for a fee.

Our goal is to provide you, our guest, the highest quality recreation experience La Crosse County has to offer. Please let us know immediately of any concerns regarding your site or our facilities and service. You are responsible for all nights reserved. If you are unable to complete your stay, for any reason, no refunds will be given.

Camping is an outdoor experience, therefore we do not give refunds due to the discomforts of weather or nature.