General Policies & Information:

• Rental Check-in: 3 p.m.
• Rental Check-out: 11 a.m.
• Site Check-in: 2 p.m.
• Site Check-out: 1 p.m.
• Minimum Check-in age is 18 Years Old
• Guests aged 17 years old and under at the time of check in are considered minors.
• Dogs are allowed in cabins 1 - 7 and are allowed within the park.
• A resort fee of $4 per site will be added to your bill at the time of booking.
• The rates displayed do not include any applicable service fees, charges for optional incidentals.
• Early check-ins are subject to availability, please call ahead to confirm your site is available.
• Late arrivals: For our guests arriving after office hours, please call ahead with an estimated time of arrival and to confirm your reservation. 

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Rates based on 4 people (2 adults/2 children).
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.

 
Cancellation Policies

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• No refunds will be issued for early check-out.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Helpful Information:

• Although we do our best to honor all site requests, we DO NOT guarantee specific site number requests.
• Displayed rates and package prices are subject to change. Site assignments can not be guaranteed.
• All weekends/activities are subject to change, check our website for current updates.
• Free WiFi hotspot located in the office. High speed Internet and additional WiFi available from Fast Wave Networks for a fee.

Our goal is to provide you, our guest, the highest quality recreation experience La Crosse County has to offer. Please let us know immediately of any concerns regarding your site or our facilities and service. You are responsible for all nights reserved. If you are unable to complete your stay, for any reason, no refunds will be given.

Camping is an outdoor experience, therefore we do not give refunds due to the discomforts of weather or nature.