General Policies & Information

• Rental check-in: 3 p.m.
• Rental check-out: 11 a.m.
• Site check-in: 2 p.m.
• Site check-out: 1 p.m.
• Minimum check-in age is 18 years.
• Guests aged 17 years and under at the time of check-in are considered minors.

After Hours Arrival

• Late arrivals: For our guests arriving after office hours, please call ahead with an estimated time of arrival and to confirm your reservation. 

Reservation & Payment Policy

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

 Cancellation & Refund Policy

• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• No refunds will be issued for early check-out.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Pet Policy

• Dogs are allowed in cabins 1 - 7 and are allowed within the park.

Campground Services & Information

• Although we do our best to honor all site requests, we DO NOT guarantee specific site number requests.
• Displayed rates and package prices are subject to change. Site assignments can not be guaranteed.
• All weekends/activities are subject to change, check our website for current updates.
• Free WiFi hotspot located in the office. High speed Internet and additional WiFi available from Fast Wave Networks for a fee.
• Early check-ins are subject to availability, please call ahead to confirm your site is available.

Our goal is to provide you, our guest, the highest quality recreation experience La Crosse County has to offer. Please let us know immediately of any concerns regarding your site or our facilities and service. You are responsible for all nights reserved. If you are unable to complete your stay, for any reason, no refunds will be given.

Camping is an outdoor experience, therefore we do not give refunds due to the discomforts of weather or nature.