Policies & General Information

Check-in/Check-out & Hours

• Campsite check-in (Sun - Thu): 12 noon - 8 p.m.
• Campsite check-in (Fri, Sat): 12 noon - 10 p.m.
• Campsite check-out: 12 noon
• Rental check-in: 4 p.m.
• Rental check-out: 11 a.m.
• Welcome Center: Tue-Sat: 9 a.m. - 10 p.m., Sun-Mon: 9 a.m. - 6 p.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Guests aged 23 years and under at the time of check-in are considered children.
• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, from here: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• Pets are allowed.
• No check-ins after 11 p.m.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Cancellation  Refund Policy

• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Campground Services & Information

• We have changed the check-in location. Check-in no longer happens at the ranger station. Instead guests must now check-in at the welcome center.