Policies

General Policies:

• Check-in: 3 p.m.
• Check-out: 12 noon
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• Late arrivals after 11 p.m. must park in the parking area next to the ranger station until the following morning. If you expect to arrive late, please call the ranger station at (619) 445-2515 to discuss your late arrival options.
• All arrivals must present a valid driver’s license, photo ID, insurance (both RV and tow vehicle), and registration.  All vehicles must be in good operating condition. If any of these are not current or the vehicle is not in good operating condition you will be denied entry to the property.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is cancelled at least two days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least seven days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within seven days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.

Helpful Information

• Our entrance from the south to the north is a very sharp turn. We do not advise that large RVs use our campground entrance when coming from the south on Highway 79 (northbound from I-8). Entering the campground from that direction will cause drivers to make a very sharp right turn on a limited visibility curve. Instead, we advise northbound drivers of larger RVs, rigs with tow vehicles or rigs with a limited turning radius to continue north approximately two miles past our entrance to the large paved rest area on the right (i.e. entrance to Harvey Moore Trail/East Side Trail Loop for Cuyamaca Rancho State Park). Use the large paved rest area to make a u-turn and head back south on Highway 79 for a straight entry to the campground.
• Please be aware that when the campground is busy, drivers of larger rigs may have challenges finding a site.
• Driving through Oakzanita Springs, especially during weekends and holidays, can be a challenge for RVs over 32' and novice drivers. For first time visitors, we recommend that you visit us prior to your stay. If you are unable to make a visit prior to your stay, please feel free to contact the ranger station at (619) 445-2515 for questions or additional information. 
• All campsites, building, restrooms, and laundry facility remain open year-round. The store is open Thursday through Sunday only. The pools are closed for season; however, the spa remains open year round.
• Keep in mind temperatures dip down most nights to freezing so be prepared for colder temps! Day time temps usually are between the low 50s and low 60s with occasional snow from November through April.
• Pressed logs and charcoal fires are permitted most of the year. Wood fires are allowed under low fire conditions only and conditions change daily. Call ahead to see if wood fires are being allowed.
• We have free WiFi available in our lodge. You will have cell phone service if your carrier is Sprint or Verizon.
• Our location is just 45 minutes from downtown. Perfect for San Diego residents! If you a San Diego visitor, we are just 45 minutes from all the great attractions San Diego has to offer! If you enjoy fishing, Cuyamaca Lake is 15 minutes away. You can hike the Cuyamaca state park trails which are endless and start right off our property.
• We have many great programs to offer fitting everyone's needs! Annual sites, monthly extended stay, guest camping, rally groups, and horse campsites are all available at Oakzanita. For more information, call Sheila at (619) 609-1927.