General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• Check-in: 1 p.m.
• Check-out: 11 a.m.
• Business Office: 9 a.m. - 5 p.m. 
• Pool and Hot Tub: 9 a.m. - 10 p.m.
• A completed Reservations for Minors form is required for all unaccompanied minors. Download the form here: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.

After Hours Arrival

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals. 
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• By using a used a credit card for a deposit, guarantee or payment, you agree to the following: If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds I have on deposit with MHC Property Management L.P.  against what I owe.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for future stay.

Pet Policy

• Although we have strict breed restrictions, pets are welcomed free of charge. Breed restrictions include but are not limited to Pit Bulls, Rottweilers, Chows, Dobermans, German Shepherd. Two pets (dogs and or cats only) are allowed per site. No pets allowed on the tent site or in the glamping tents. Cats must remain indoors at all times.

Campground Services & Information

• Free Wi-Fi throughout campground, not for additional fee.
• We guarantee the site type you selected or larger, but not a specific site. We will do our best to accommodate your site choice.
• Stay requirements for glamping tent: two night min/ten day max.
• Stay requirements for tent site: two nigh min/ten day max.
• Guest mail is not accepted at the office. All will be returned to sender.