Policies & General Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• Campsite check-in: 12 noon
• Campsite check-out: 12 noon
• Rental check-in: 4 p.m.
• Rental check-out: 11 a.m.
• Welcome Center: 10 a.m. - 6p.m.
• Lodge / Laundry: 10 a.m. - 6 p.m.
• Spa: 10 a.m. to 6 p.m.
• Pool is closed for winter
• Minimum check-in age is 18 years.
• Guests aged 6 years and under at the time of check-in are considered children.
• Check-in readiness: please have your photo ID, membership card, and proof of insurance ready to give to the ranger when you arrive at check-in.

After Hours Arrival

• For late arrival arrangements, please contact the Ranger at (503) 965-6442 before 8 p.m.

Reservations & Payments

• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• Your credit card will be charged one night rack rate prior to arrival.
• Prices and site type are subject to availability.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

Cancellation and Refund Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Pet Policy

• Pets are allowed. Pets in our rentals are charged $10 per pet, per night.

Campground Services & Information

• Although there are a limited number of full sewer sites at our camping resort, we do offer water and electric throughout.
• Our roads are tight and narrow due to the beautiful trees and foliage throughout our grounds
• Be ready to embrace the quiet of camping without much Wifi or cell service available on park. If needed nearby Pacific City has many comfortable locations to catch up on emails.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• All campsites are a first come, first served.