Policies

Policies & General Information:

• Check-in: 12 noon
• Check-out: 12 noon
• Rentals Check-in: 4 p.m.
• Rentals Check-out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum Check-in age is 18 years old.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• If you will be arriving after check-in hours, please call the Ranger Station at (541) 997-8333 prior to arrival to make arrangements for late arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Reservation & Payment Policies

• Your credit card will be charged one night rack rate prior to arrival.
• Balance due on reservation start date.
• Prices and site type are subject to availability.

Cancellation and Refund Policy:

• If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.

 Helpful Information

• Our resort is near the dunes; however, there is no direct access to the dunes from the campground.
• Maximum of 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 2 passenger vehicles) are charged $10 per vehicle, per night.
• Rental check-in time is 4 p.m. Rental check-out time is 11 a.m.
• Pets in our rentals are charged $10 per pet, per night.
• Personal mail not accepted. Please use general delivery at the Florence post office (zip code 97439). RV parts and medical supplies accepted only with pre approval from Ranger Station (fee: $5.00 per package).