Policies

General Information (2020)

• Welcome Center: 8 a.m. - 11 p.m.
• Due to COVID-19 the Welcome Center, Lodge, pool, spa, playground and mini-golf are closed until further notice.  
• At this time there are no planned Activities.

Helpful Information:

• Check-in readiness: please have your photo ID, membership card, and proof of insurance ready to give to the ranger when you arrive at check in.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• Pets in our rentals are charged $10 per pet, per night.
• Linens have been provided for your convenience. If used, a convenience fee of $15 will be applied to your stay. The fee can be prepaid at the time of check in. Linen packages include bedding and towels for 2 or 4 (depending on accommodations).
• All campsites are a first come, first served. 
• Although there are a limited number of full sewer sites at our camping resort, we do offer water and electric throughout.
• Our roads are tight and narrow due to the beautiful trees and foliage throughout our grounds
• Be ready to embrace the quiet of camping without much Wifi or cell service available on park. If needed nearby Pacific City has many comfortable locations to catch up on emails.

General Policies:

• Campsite Check-in: 12 noon
• Campsite Check-out: 12 noon
• Rental Check-in: 4 p.m.
• Rental Check-out: 11 a.m.
• Minimum Check-in age is 18 years old.
• Guests aged 6 years old and under at the time of check in are considered children.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact the Ranger at (503) 965-6442 BEFORE 8 p.m.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• Prices and site type are subject to availability.

Cancellation and Refund Policy:

• If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check out.