Policies

Policies & General Information:

• Welcome Center: 8 a.m. - 11 p.m.
• Due to COVID-19 the Welcome Center, Lodge, pool, spa, playground and mini-golf are closed until further notice.  
• At this time there are no planned Activities.

General Policies:

• Campsite Check-in: 12 noon
• Campsite Check-out: 12 noon
• Rental Check-in: 4 p.m.
• Rental Check-out: 11 a.m.
• Minimum Check-in age is 18 years old.
• Guests aged 6 years old and under at the time of check in are considered children.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact the Ranger at (503) 965-6442 BEFORE 8 p.m.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• Prices and site type are subject to availability.

Cancellation and Refund Policy:

• If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.

Helpful Information:

• Check-in readiness: please have your photo ID, membership card, and proof of insurance ready to give to the ranger when you arrive at check-in.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• Pets in our rentals are charged $10 per pet, per night.
• All campsites are a first come, first served. 
• Although there are a limited number of full sewer sites at our camping resort, we do offer water and electric throughout.
• Our roads are tight and narrow due to the beautiful trees and foliage throughout our grounds
• Be ready to embrace the quiet of camping without much Wifi or cell service available on park. If needed nearby Pacific City has many comfortable locations to catch up on emails.