General Policies

• RV Check-in: 2 p.m.
• Rental Check-in: 4 p.m.
• RV check-out: 12 noon
• Rental check-out: 11 a.m.
• Minimum check-in age is 18 years.
• Guests aged 17 years and under at the time of check-in are considered children.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• To inquire about the availability of early/late arrival and/or late departure (requires a half-day rate charge), please contact our front desk prior to arrival at (804) 758-2485.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

RV Site Reservations

• Advance reservations are suggested. A reservation guarantees a site but not a specific site. However we will attempt to accommodate site requests when possible. All reservations are for two adults (ages 18+) and two children (ages 17 & under). Up to eight persons and two cars including guests and visitors may occupy one campsite. Extra adults and/or children require extra daily fees.
• Utility and cargo trailers must be parked on the guest’s campsite.  Boats and trailers cannot park at the marina or on any campsite. You will need to park at other designated areas.
• For regular operating season dates a deposit equal to one night camping is required to reserve a site . No reservations will be held without a deposit. A three-night minimum stay is required on premium weekends. Oyster Festival requires a two-night minimum stay for Friday arrivals, a three-night minimum stay for Thursday arrivals. 

Cottage Information & Reservations

• Check-in after 4 p.m. If available, any check-in prior to 4 p.m. will require a half-day rate charge.
• Check-out before 11 a.m. If available, late check-out requires a half-day rate charge.
• NO REFUNDS for early departure, inclement weather or changing to a lesser priced vacation rental.
• NO PETS are permitted in vacation rental cottage areas including the decks and interiors of cottages.
• NO SMOKING is allowed in vacation rentals. 
• All rates plus tax are based on the following maximum occupancy of overnight guests: one bedroom deluxe (6 persons).
• To qualify for a weekly or monthly rate you must stay a minimum of 7 or 30 consecutive non-premium nights. Premium nights will not qualify for any discounted rate.
• Day visitors (4 years and older) must pay the guest fee of $6 per person.
• Reservations require a two-night minimum (three-night minimum for premium weekends) and a deposit of 50% of the rental fees, payable at the time of reservation.

Cancellation Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out. 
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate. 
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.
• No refunds for early departure or inclement weather.

Visitors

• A visitor is anyone who is not registered with the original party. 
• All visitors, additional family members and friends are required to register at the gatehouse or office upon arrival. 
• All fees are payable upon registration. We allow a maximum of eight persons and two cars per campsite including visitors.
• We reserve the right to limit the number of persons occupying and/or visiting a site.  The Grey’s Point visitor fee is $6 per person per day all season (ages 4 & above).

Additional Charges

• RV left on site with utilities $17 per day
• RV left on site without utilities $10 per day
• Sewage dumping service (non-campers) $25 

Golf Carts

A limited number of golf cart rentals are available on a first-come, first-served basis. Rate is $70 (standard carts) per 24 hours, plus sales tax. Golf carts can only be rented to the site reservation holder and must be a licensed adult driver, 21 years or older. Anyone operating a golf cart must be at least 18 years of age and have a valid driver’s license. Golf cart passengers may not exceed the number of manufactured seats on the golf cart. Golf carts may be reserved in advance for handicapped guests with payment required in advance. Other restrictions may apply. 

Private Golf Cart Fee and Policy

Private golf carts must be the property of the site reservation holder. Additionally, guests must provide a declaration page showing proof of current $100,000 golf cart liability insurance, pay the daily fee of $15 in-full at the time of registration or $150 for a season pass. All private golf cart operators must comply with resort guidelines including a lifted height maximum of 20" ground to floorboard and minimum operator age of 16 with a valid driver’s license (driver permit not valid). Music originating from golf carts must be kept at an unobtrusive volume at all times. Flying or displaying flags or banners from golf carts is prohibited. No outside rental Golf Carts are permitted on the resort. Reminder, the Speed Limit in the park is 10 MPH.

Bicycles and Scooters

All foot-propelled bicycles, scooters or similar items in use after dusk must have a white light mounted on the front and a red light or red reflector mounted on the back.  3-wheelers, 4-wheelers, motor bikes, gas scooters, go-carts and minibikes are not allowed to be operated on Resort property.

Pet Policy

Domestic feline and canine pets are welcome at the resorts. All other pets must be approved prior to arrival. Please clean up after all pets and keep them under your control. Pets must be attended to at all times.  Pets are not permitted on the premises of vacation rental cottages, facilities or water parks. We do not allow pets in these areas; however, we do allow service animals and a service animal may be or have been present. All pets must be on a hand held leash no longer than six feet and when outside, under the control of an adult handler at all times. Pets may not be left unattended. 

Boats and Boat Ramp

Use of the boat ramp is included with paid overnight registration. Boats may be parked at the boat ramp for loading or unloading only. After launching, trailers must be parked in designated areas if space permits or you may rent a dry storage space at the Front Desk. NO boats, personal jet skis or similar vehicle is permitted to be parked on any campsite space.

Tents and Vans

Our permit does not allow us to accept ground tents or vans without water and electric hook-ups.

Water Park Restriction

For the safety of our guests, a minimum height restriction of 48" applies for use of all waterslides. Water parks open on a varied schedule, please inquire at time of reservation. 

Campfires

All campfires must be surrounded by a fire ring and completely extinguished before leaving the site or retiring for the night.

Drones

The Resorts prohibit any flying device including drones, etc. for the safety of the park and any regulatory requirements.

Please visit the office for a complete list of policies and procedures.